Privacy Policy

Who we are

Lions Precast LLC ("Lions Precast," "we," "us") is a decorative architectural precast concrete manufacturer based in Fresno, CA. This policy describes how we collect, use, and share information when you visit lionsprecast.com, request an estimate, or otherwise communicate with us by phone, email, or SMS.

Information we collect

When you submit the estimate request form on our website, we collect:

• Your name and company name
• Your phone number and email address
• Project type, location, and description
• How you heard about us (optional)
• The date and time of submission

We may also receive your IP address and basic device information from your browser. We do not request sensitive personal information such as government IDs, financial account numbers, or health information through our forms.

How we use your information

We use the information you provide to:

• Respond to your estimate request with a preliminary number within 48 hours
• Follow up by SMS, email, or phone to clarify project details and provide a final quote
• Send transactional messages such as appointment confirmations, production updates, and delivery schedules for active orders
• Keep records of inquiries and projects for our internal use
• Improve our website and services

SMS messaging program

By submitting the estimate request form on our website, you agree to receive SMS messages from Lions Precast at the phone number you provided. These messages are sent for the purpose of following up on your project inquiry and related communications.

Message frequency varies based on your interaction with us. A typical estimate inquiry receives an immediate confirmation SMS, followed by up to two follow-up messages (around Day 3 and Day 7) if we have not heard back from you. Active project customers may receive additional transactional messages such as production updates, delivery scheduling, and payment-related notifications.

Standard message and data rates from your mobile carrier may apply. Lions Precast does not charge a fee to send SMS, but your wireless carrier may.

Opt out: Reply STOP to any SMS to immediately unsubscribe. You will receive a final confirmation message and no further SMS.

Get help: Reply HELP to any SMS for support contact information, or call us at (559) 825-2356.

We do not share or sell your phone number or SMS opt-in information to third parties for marketing or promotional purposes.

Sharing of information

We do not sell your personal information. We may share the information you submit with:

• Service providers who help us operate the business, including web hosting, email delivery, SMS delivery (Twilio), form processing, and customer relationship management. These providers process your data on our behalf under their own privacy and security commitments.
• Project partners such as general contractors, architects, or subcontractors directly involved in your project, only as necessary to deliver our services.
• Legal requirements when required by law, court order, or to protect the rights, property, or safety of Lions Precast, our customers, or others.

Your choices

You may request access to, correction of, or deletion of your personal information at any time by emailing estimates@lionsprecast.com. Opting out of SMS via STOP does not delete your inquiry record with us, but it does stop further SMS messages from this program.

Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not work as expected.

Children

Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

Contact

Questions about this policy? Email estimates@lionsprecast.com or call (559) 825-2356.